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Terms and Conditions

PRICING: Prices shown are subject to change without notice.

RETURNS: JetBrains accepts returns of unworn, unwashed merchandise for a full refund or exchange within 30 days of purchase. We fully guarantee our merchandise to be free of manufacturing defects, and will accept defective items for a full refund or exchange. In all cases, refunds will be made in the form of the original payment. We are able to refund shipping and handling charges only in the case of manufacturing defects.

Returns should be sent via UPS or FedEX, as we need to have a verifiable tracking number to follow in the event of a lost or delayed package. If a package is sent via any other method, and is lost in transit, we will have no way to verify the package, and will not be able to complete the return process.

Return package must also include the following information: Reason for return, whether the return is for refund or exchange, and if an exchange is requested the item number, size, color, and quantity of the requested exchange items.

If an exchange request is made, JetBrains will assess an exchange ground fee comparable to the item that is being exchanged.
If the following requirements are not met, the return process may be delayed significantly.

Please return products to:
PTXMALL RETURNS: JetBrains ONLINE STORE
5651 State Road 93
Eau Claire, WI 54701

Proof of purchase, such as a copy of the original sales receipt or packing slip is required for reimbursement of the purchase price as well as the original product.

BACKORDERS: We work hard to endure prompt delivery of your order. However, if for some reason a specific product is on back order, we will contact you by phone or e-mail to notify you of the delay. We will give you an estimated delivery date or allow you to change your order for an item that is currently in stock.

ARTWORK AND COPYRIGHTS: JetBrains and its affiliates retain copyrights to all artwork. Additionally, all designs displayed in this publication are copyright © 2012 JetBrains . Duplication, modification or imitation is strictly prohibited.

P.O. BOXES: JetBrains does NOT ship to PO Boxes.

DELIVERY: Please allow 14 days for delivery.

E-Commerce online store and promotional products Managed by Powertex Group.


Shipping Terms
Recommended Shipping Selections
United States FREE SHIPPING - US Postal Service Ground
Canada US Postal Service Ground
International US Postal Service Ground

Any order placed within the lower 48 continental United States will be shipped via USPS at no charge. Orders placed outside of the lower 48 continental United States will be prompted to choose USPS shipping and will be charged accordingly.

US Postal Service Ground: New USPS laws have been enforced that state all packages must be 4lbs or less to be considered for 1 flat fee of $9.00.

If you have further questions regarding shipping and handling or our return policy please contact:

Toll Free: 1-855-717-9103

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